U B I K

Create audience lists based on what your customers have actually done. People who saw a particular film, haven't visited for six months, regularly attend a certain type of event, or have bought a particular ticket type can all be treated differently.

Plan campaigns in advance and schedule them for exactly when you want them to go out. Prepare your messages ahead of time without having to be at your desk when it's time to press send.

Get an overview of individual customers, including their bookings, purchases, memberships and other activity. Customer dashboards give your team the context they need when they're deciding what to say — and who to say it to.

Create membership schemes with their own benefits, pricing and promotions. Give members a reason to join, and give your team the tools to manage those benefits alongside your ticketing.

Create discounts and promotional offers for specific audiences, events or memberships. Reward regular customers, encourage people to try something new or fill those last few seats.

Automatically remind customers about upcoming events, then follow up after they've been. Ask for feedback, thank people for coming, or simply give them a reason to visit again.

Not every email needs to be a campaign. Send tailored receipts, booking confirmations, thank-you messages and donation acknowledgements that reflect what the customer has actually done.

Ubik works alongside services such as Nimbus and CEA Cards, helping you keep your customer experience connected without having to manage everything separately.

See how campaigns, messages and customer activity are performing with clear analytics. Understand who's engaging, what's bringing people back and which communications are making a difference.